Get in touch

Contact Watt Ridge

One inbox, read by a person, usually answered within one to two business days.

Last updated: August 27, 2026

Email us

General enquiries, corrections, and everything else: hello@wattridge.com

Please put the page title or URL in the subject line if your message is about a specific guide. It makes the reply faster and more useful.

What we can help with

Corrections and feedback. A wrong wattage figure, an outdated spec, a broken link, or a claim that no longer holds. These get priority over everything else in the inbox.
Coverage suggestions. A question you could not find a good answer to anywhere. These often become guides.
Sponsorship and partnership enquiries. Include the company, the product category, and what you are proposing. Please read the note in the next section first.
Guest post and contribution enquiries. Include a short outline and a link to something you have written. Generic mass pitches are not read.
Press, licensing, and republication requests. Tell us which content, where it would appear, and for how long.

What we cannot help with

Two limits, and both exist to protect you rather than us.

Safety

We cannot give advice on your specific electrical installation. Questions about connecting a generator to your home wiring, sizing a transfer switch for your panel, choosing a breaker, or running a circuit need a licensed electrician who can see the property. We are not able to assess a system by email, and an answer that sounds helpful but is wrong could get someone hurt or killed. Please contact a licensed electrician in your area.

We also cannot provide product support, warranty service, parts, repairs, refunds, or order tracking. Watt Ridge does not manufacture or sell any of the products written about here. For anything to do with a product you own, contact the manufacturer or the retailer you bought it from. They have your serial number and your warranty. We do not.

Response times

Most messages get a reply within one to two business days. Corrections are usually acted on faster than that, because a wrong number on a live page is a problem worth fixing the same day. Storm seasons and holidays can stretch things out. If a week passes with no reply, send the message again, since spam filters occasionally take the first one.

Commercial pitches that do not fit the site will usually not receive a reply. That is not rudeness, it is inbox arithmetic.

A note on advertising and sponsorship

Brands are welcome to get in touch, and manufacturer corrections to published specifications are genuinely appreciated. What is not available at any price is a rank, a score, a verdict, or a removed criticism. Any arrangement that does go ahead is disclosed clearly on the page it affects, in line with FTC guidance and our Affiliate Disclosure.

Privacy of your message

Anything you email is used only to answer you. It is not sold, rented, or added to a marketing list. Messages are kept only as long as they are useful for correspondence and record keeping, then deleted. See the Privacy Policy for the full detail, including how to ask for your data to be removed.